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Javier Muñoz Canet

Hotel Manager Pierre & Vacances

 

My career with the PVCPTeam

I began my career in the hotel sector in Belgium and then in Andorra. I knew the Group by reputation, and its values appealed to me, particularly its CSR commitments to responsible tourism. I was recruited by Pierre & Vacances in 2021 to work at the Cala Blanes residence on the island of Menorca, as an assistant receptionist. I’d been aiming to become a hotel manager for several years, but I didn’t make my ambitions known straight away. I wanted to get to know the company and show what I was capable of. After my first summer season, I was offered the position of reception manager, then the position of site manager became available and in March 2022 I became manager. This rapid progression has always been accompanied by training that has given me the security and ability to take on this responsibility.

 

Developing talent to improve the loyalty of our seasonal workers!

When I started here as a receptionist, I saw how the hotel worked at every level. I’m aware that we form a very important operational chain: the work of each and every one of us makes this site a success. So I’m very careful to create a positive atmosphere and to motivate and respect my teams. It’s important to retain the loyalty of our seasonal workers: 90% of them will be returning this summer, which is a real source of pride! And it’s also important because our customers feel this cohesion.

Having received a lot of support to take up my post here, I’m now doing my bit to explain and train. I’d love it if, in a few years’ time, the person in front of me were to take my place – I’m not afraid of that!

 

To me, “getting back to basics” means… ?

Walking around the island listening to the Rolling Stones!

 

 

JavierMunozCanet

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